FAQs

Do you offer Cash on Delivery (COD)?

Yes! We provide Cash on Delivery (COD) all over Pakistan, so you can shop with complete confidence and convenience.

How long does delivery take?

Estimated delivery is 5–8 working days across Pakistan. Delivery may take longer during public holidays, severe weather, high order volumes, or courier delays.

What is your return policy?

If you receive a damaged, defective, or incorrect product, you can request a return or exchange within 48 hours of delivery. Our team will guide you through the process for a smooth resolution.

How can I contact DUCANZO customer support?

You can reach our support team in any of these ways:

  • WhatsApp: [+923157700211] (fastest response)
  • Phone: [+923157700211], [days and hours, e.g., Mon–Sat, 10 AM–7 PM PKT]
  • Email: [coming soon]

Please include your order number when you contact us so we can help you faster.